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Ratano EDV e.K.

Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Data protection officer
If you have any questions regarding the processing of your personal data, you can contact the Ratano EDP data protection officer, who is available to you in the event of requests for information or complaints:

David Ratano
Ratano EDV e.K.
Lärchenweg 4
D-77743 Neuried
info@ratano.de

Collection of general information
Each time this website is accessed, information is automatically collected by us or the web space provider. This information, also known as server log files, is of a general nature and does not allow any conclusions to be drawn about your person.

The information collected includes Name of the website, file, date, data volume, web browser and web browser version, operating system, the domain name of your internet provider, the so-called referrer URL (the page from which you accessed our website) and the IP address.

Without this data, it would not be technically possible in some cases to deliver and display the content of the website. In this respect, the collection of data is absolutely necessary. We also use the anonymous information for statistical purposes. It helps us to optimize our offering and technology. We also reserve the right to check the log files retrospectively if we suspect illegal use of our website

Dealing with personal data
Definition: Personal data is any information that can be used to uniquely identify a person.It is therefore data that can be traced back to a person.
This personal data includes the first name and surname, telephone number and e-mail address.Personal data also includes information on hobbies, memberships and preferences as well as websites that have been accessed.
This data is only collected, used and, if necessary, passed on by the provider if this is expressly permitted by law or if the user consents to the collection, processing, use and passing on of the data.

Cookies

Some of the Internet pages use so-called cookies.Cookies do not damage your computer and do not contain viruses.Cookies are used to make our website more user-friendly, effective and secure.
Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.These are
Browser type and browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Integration of third-party services and content
Our website sometimes includes content and services from other providers. This includes, for example, maps provided by Google Maps, videos from YouTube and graphics and images from other websites. In order for this data to be accessed and displayed in the user’s browser, the transmission of the IP address is mandatory. The providers (hereinafter referred to as “third-party providers”) therefore perceive the IP address of the respective user.

Even if we endeavor to only use third-party providers who only need the IP address to be able to deliver content, we have no influence on whether the IP address may be stored. In this case, this process is used for statistical purposes, among other things. If we are aware that the IP address is stored, we will inform our users accordingly.

Data economy
In accordance with the principles of data avoidance and data economy, we only store personal data for as long as is necessary or prescribed by law (statutory retention period). If the purpose of the information collected no longer applies or the storage period ends, we block or delete the data.

YOUTUBE
We integrate the videos of the platform “YouTube” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

TEAMVIEWER
We use the TeamViewer software (www.teamviewer.com/de) to help our customers. This is a software for remote maintenance of software and the associated hardware at our customers’ premises. For this purpose, we have access to the customer’s PC via the Internet and can operate it remotely using the screen, keyboard and mouse. The exchange of files is also possible. Your personal data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing or billing, if you have given your prior consent or if there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c GDPR.

Your rights to information, correction, blocking, deletion and objection
You have the right to request information free of charge about the personal data stored by us and/or to request that it be corrected, blocked or deleted. Exceptions: Data storage is required for business transactions or the data is subject to statutory retention obligations.

For these purposes, please contact our data protection officer (contact details: at the end of the privacy policy).

In order to be able to take a data lock into account at any time, it is necessary to keep the data in a lock file for control purposes. If there is no statutory archiving obligation, you can also request the deletion of the data. Otherwise, we will block the data if you so wish.

Changes to our privacy policy
In order to ensure that our privacy policy always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the privacy policy has to be adapted due to new or revised services, for example new services. The new privacy policy will then apply the next time you visit our website.